(Conversation) Episode 15: You Can’t Automate Customer Service

In Episode 15, Jordan and Rachel are back with Part 2 of our discussion on Transactional vs Relational tasks! In this episode, we talk about what a Relational Task even is, the criteria, and give some interesting real life examples. Join us as we get slightly off topic in discussing past tv shows and movies in having some great conversation about how no matter how far we get, there's no replacement for human interaction!